Our aim at Petalina is to enable our customers to have a wonderful buying experience with first class customer service.
Our pink and pretty state of the art website has been designed to provide detailed information and large, high quality images for all of our products with plenty of guidance to help you find the right doll or accessories for your little girl.
Our range is extensive with dolls suitable for every age group. This is because when Cate finds a gorgeous new range of dolls she just has to buy some for her customers to enjoy.
“My Granddaughter has several dolls from Cate's wonderful "Petalina" doll site and she loves every one. The difference in buying from Cate as opposed to any of the big chains is not only Cate's expertise in finding the right dolls in the first place (safety tested, great quality control, etc) but the follow up custotvmer service is bar none. This is someone who puts her heart and soul into her business and who creates a lot of happiness for the children who receive them. This kind of attention to detail in business is rare these days. Hats off to Cate for providing what the big sellers cannot - Excellence.”
We love our new Wish List, which allows you to keep everything you are interested in together and the list can be sent easily to other people for gift buying ideas. And, you can earn loyalty points on every order for use as a discount next time you shop.
Once we have received your order, the content of all parcels is presented beautifully with pink tissues and ribbons, and everything is dispatched as quickly as we can. We don’t like to keep our customers waiting!
We also love to hear from our customers, and encourage you to let us know if we can improve our website, our selection or our service in any way at all.
Unfortunately, one of my Sasha dolls experienced a traumatic haircut by me (I now know why my mother was so upset when she discovered this) and another was badly chewed by our puppy. However, I still have them all and wouldn’t part with them.
Now that I have two daughters, Libby and Rosie, I have tried to find them equally beautiful and lovable dolls to encourage their creative and imaginative play and help develop that much needed empathy.
I have been constantly disappointed by the poor selection of dolls readily available on the high street and there is still very little available on the internet. Hence Bambolina was born which in 2012 became Petalina. I have had loads of fun putting together the range with lots of help from many of the mums I know and their daughters.
I have to admit that I am a bit of a fuss-pot, I have a certain taste and loathe plastic tat so I have only included dolls in the Petalina range which I love. I hope you love the selection as much as I do.
If you have any comments or suggestions for the site then please let me know.